Privacy Policy

1. Introduction

TrackBnb ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our price tracking service. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Email address, name, profile image, phone number, and address (if provided)
• Tracking Data: Airbnb listing URLs, target prices, tracking preferences, and date ranges
• Payment Information: Transaction details, payment method information (processed securely through third-party processors)
• Communication Data: Information you provide when contacting our support team

2.2 Automatically Collected Information

When you use TrackBnb, we automatically collect certain information, including:

• Usage Data: How you interact with the Service, pages visited, features used
• Device Information: IP address, browser type, device type, operating system
• Price History: Historical price data for tracked listings
• Log Data: Server logs, error reports, and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our price tracking service
• Price Monitoring: To check prices for your tracked listings and send email alerts
• Email Notifications: To send price alerts, tracker confirmations, transaction receipts, and service updates
• Account Management: To manage your account, process payments, and handle credit transactions
• Customer Support: To respond to your inquiries and provide technical support
• Analytics: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. Email Communications

TrackBnb sends email notifications as an essential part of our service. These emails include:

• Price Alerts: Notifications when tracked listing prices drop below your target
• Tracker Confirmations: Confirmation emails when you create new trackers
• Transaction Emails: Receipts and confirmations for credit purchases
• Service Updates: Important information about your account or the Service

You cannot opt out of essential service emails, but you can manage your email preferences in your account settings. We use your email address to deliver these notifications securely.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data encryption in transit and at rest
• Secure database storage with access controls
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

6.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors for handling transactions
• Email service providers for sending notifications
• Cloud hosting providers for data storage
• Analytics services for understanding usage patterns

These providers are contractually obligated to protect your information and use it only for specified purposes.

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Enforcement of our Terms of Service
• Protection of rights, property, or safety

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Price History: Retained for historical tracking purposes and analytics
• Transaction Records: Retained as required by law and for accounting purposes
• Email Logs: Retained for service delivery verification and support purposes

You may request deletion of your data by contacting us or deleting your account, subject to legal retention requirements.

8. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Manage email preferences (though essential service emails cannot be disabled)

To exercise these rights, please contact us through the contact information provided on our website or through your account settings.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Service. You can control cookie preferences through your browser settings, though this may affect Service functionality.

10. Third-Party Links

Our Service contains links to third-party websites, including Airbnb listings. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

TrackBnb is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using TrackBnb, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending an email notification to registered users
• Updating the "Last updated" date at the top of this page

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at uditmehra70@gmail.com.